Cookie Policy

Not the ones you eat.

Cookies on the Call.Group website

To make this site work properly, we sometimes place small data files called cookies on your device. Most big websites do this too.

What are cookies?

A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. It enables the website to remember your actions and preferences (such as login, language, font size and other display preferences) over a period of time, so you don’t have to keep re-entering them whenever you come back to the site or browse from one page to another.

Cookie Identifier

What it’s for

Valid for

Other notes

__cfduid

This is a Cloudflare Cookie and is used to identify individual clients behind a shared IP address and apply security settings on a per-client basis.

6 months

Further information can be found on the Cloudflare Website

_ga

This is a Google Analytics cookie and is used to identify unique users.

2 years

Further information can be found on the Google Analytics Website

_gid

This is a Google Analytics cookie and is used to identify unique users.

24 hours

Further information can be found on the Google Analytics Website

device-source

This is a cookie set by Call.Group to determine where you have come from on the website.

4 months

intercom-session-*

This is an Intercom cookie and is used for our live chat feature on our website.

7 days

PHPSESSID

This is a cookie set by Call.Group to reference and identify an active session by a logged in user.

At the end of your session

Example:

A number of our pages use cookies to remember:

  • your display preferences, such as contrast colour settings or font size;

  • if you have already replied to a survey pop-up that asks you if the content was helpful or not (so you won’t be asked again);

  • if you have agreed (or not) to our use of cookies on this site.

Also, some videos embedded in our pages use a cookie to anonymously gather statistics on how you got there and what videos you visited.

Enabling these cookies is not strictly necessary for the website to work but it will provide you with a better browsing experience. You can delete or block these cookies, but if you do that some features of this site may not work as intended.

The cookie-related information is not used to identify you personally and the pattern data is fully under our control. These cookies are not used for any purpose other than those described here.

How to control cookies

You can control and/or delete cookies as you wish – for details, see  aboutcookies.org . You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed, for more details see  Google support . If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.