#CollectiveThinking

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Divided we fail, united we leap: how collaboration is the most powerful business tool around

It may be true that a good workman never blames his or her tools, but finding really great tools that fit your needs can exponentially enhance your business’s success. Most of us spend a good chunk of time on the hunt for useful business tools, and particularly the most helpful free business tools around.

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Gabi JamesDivided we fail, united we leap: how collaboration is the most powerful business tool around
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Simple tips for avoiding phone scams

Phone scamming is a common method used by fraudsters to unlawfully gain access to your personal or financial information over the phone. Most often, phone scammers make lots of phone calls to unsuspecting individuals whilst pretending to be someone from a trusted organisation (like a bank, governmental department or police station). This organisation could be known or unknown to you.

Phone scams are still a common crime in the UK and areas such as North Yorkshire have seen a significant rise in recent months.

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Elliot GreenSimple tips for avoiding phone scams
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Lack of IT staff makes companies vulnerable to cyber attacks

Cybersecurity professionals are calling for far better education and improved apprentice schemes after stating that a lack of staff in the sector is what is leaving companies exposed to cyber attacks.

According to a recent survey carried out across recruitment agencies, 81% expect a steep rise in demand for digital security staff, yet a mere 16% saw that the demand would be met.

The chief executive of the cybersecurity consultancy ‘2-Sec’, Tim Holman said, “Demand is sky-high. The cost of dealing with cyber problems is only going to go up, insurance premiums will go up, the price of cleanups will go up”.

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Carmen JamesLack of IT staff makes companies vulnerable to cyber attacks
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Saved by the bell – three in five Brits use their mobile phones to get out of awkward situations

Millions of brits are using their mobile phones as a tool to avoid awkward situations, a recent study has found.

According to the research three in five flustered mobile users have attempted to disappear behind their handheld devices when an embarrassing or awkward situation has arisen.

It also came to light that in a typical year, mobile phones single-handedly save the average user from 187 socially-tricky circumstances. Basic maths leads us to gather that over 12 hours a year are spent using our mobiles as a form of ‘embarrassment buffer’.

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Carmen JamesSaved by the bell – three in five Brits use their mobile phones to get out of awkward situations
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The rise of the robots: is it really as terrifying as it sounds?

According to the IPPR (Institute for Public Policy Research) think tank, embracing greater automation (the Rise of the Robots) is essential to reap the full productivity benefits that technology can offer us. Not only will automation increase productivity across a wide range of sectors, it will also offer much-needed wage rises.

An “accelerated trajectory” of automation could boost productivity growth by as much as 1.4% each year, boosting GDP by 10% by 2030. This comes following UK GDP growth being downgraded by the Office for Budget Responsibility, following seven years of productivity levels failing to meet expectations.

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Carmen JamesThe rise of the robots: is it really as terrifying as it sounds?
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Why workplace messaging may be making a comeback

‘Online chat’ is arguably almost as old as the internet itself – however, this year seems to suggest that workplace messaging may be making a comeback.

With Slack announcing a $250 million investment from a Japanese company Softbank in September, their total funding now stands at $790 million. This has created a huge boost in Slack’s valuation from $3.8 billion to a staggering $5.1billion. Rumours even surfaced in June that Amazon were looking to purchase the company for as much as $9 billion.

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Carmen JamesWhy workplace messaging may be making a comeback
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£7.6 million – back in your pockets

One of the things we do regularly at Call Collective is calculate how much money we save callers with WHYPAY? – our free conference calling service.

Each month we work out how many minutes our WHYPAY? users spend on conference calls, and combine this figure with the per minute costs from a number our competitors who charge a per minute rate. This gives us a good indication of the amount of money our callers are saving by using WHYPAY? (assuming they’ve used their bundled minutes to call our 03 number).

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Elliot Green£7.6 million – back in your pockets
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Self-healing glass to end cracked phone screens?

Japanese researchers at the University of Tokyo have developed a new type of self-healing glass which holds the power to repair its own cracks and breaks.

A novel glass made from a low-weight polymer known as “polyether-thioureas” is able to heal breaks when pressed together by hand. This entirely eliminates the need for high heat to first melt the material prior to repair.

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Carmen JamesSelf-healing glass to end cracked phone screens?
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Don’t get stuck in traffic. Hold your next meeting online.

Welcome to rush hour

The UK is plagued with commuters. According to the BBC, we spend about an hour each day getting to and from work. We’ve even witnessed a rise in ‘extreme commuting’, where the total travel time exceeds three hours a day. In fact, there are real-life horror stories about 6 hour round trips from Wales to Watford, or from Lancashire to central London. And some workers are doing this every weekday.

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Elliot GreenDon’t get stuck in traffic. Hold your next meeting online.
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Businesses to use WhatsApp to contact customers

Messaging giant WhatsApp, is now open for business(es). Or so they hope to be, after announcing a future release of enterprise level messaging tools to businesses.

Notifications about flight times, delivery confirmations and other updates are just some of the capabilities businesses will be able to utilise to stay in touch with customers. As we know well, its important to keep up to date with the ways customers are using technology, and WhatsApp is one of the most popular forms of communication today. The Facebook-owned messaging platform announced earlier this year that it is in the process of testing out some new features designed specifically for businesses to use WhatsApp to message their clients.

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Carmen JamesBusinesses to use WhatsApp to contact customers